SOCIAL MEDIA COMMUNITY MANAGEMENT

HOLALAND helps companies launch and manage an engaged social media community of users and potential customers, assuring the company is providing a destination for the community to engage and discuss their service/product and navigate the conversation. 

We do social media market analyses to define the relevant channels and platforms for every company/brand. 

We design a social media strategy for the go-to-market roadmap for product/brand launching or positioning. We help transform teams and customers into ambassadors of the brand on social media. 

Our Social Media Community Management Toolkit includes

  • Weekly monitoring with content and strategy teams to update repository of Q&As
  • Daily Monitoring and Response to the community according to brand tone of voice. 
  • Post distribution: management of planed post execution
  • Identifying new types of Qs from the Community
  • Rising Red Flags for Product teams. 
  • Multi-language services: English, Spanish, Hebrew, French, Italian

 

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